Video

DuPont™ Spectrum™ Customer Service

Spectrum™ cares deeply for customers by providing fast response times with highly technical solutions to the toughest challenges. Through a tight collaboration of industry-leading experts in operations, engineering, quality and sales, we ensure our customer needs are met to the best outcome possible.

Key Takeaways

Customer service is the top priority for this Spectrum™ team member.

Team collaboration is identified as one of our biggest strengths, ensuring customer needs are met promptly.

Success is measured by customer satisfaction, reflecting our partnership-centered approach.

Video Transcript

My favorite priority job is literally dealing with our customers. I coordinate the internal teams to ensure the customer's needs are met.

I would say one of the biggest strengths here at Spectrum™ is our collaboration as a team and getting what the customer needs back to them in a timely manner.

I'm very satisfied when a customer is satisfied.

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